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Short Term Rentals via Zoom

with... Taylor Miller

Excellence Every Stay: 5-Star Rental Tips

Monday, June 24, 2024 6:00 PM - 7:00 PM

Topic: Property Maintenance - maintain 5 star review

Speaker: Taylor Miller from Breezeway

Let's talk about what it takes to achieve and maintain a 5-star rating for your short-term rental! With increasing competition in the market, it’s crucial to understand the key factors that can make your property stand out.  

  • First Impressions Matter
  • Importance of professional photos and accurate descriptions
  • Seamless booking process
  • Exceptional Customer Service
  • Prompt and clear communication with guests
  • Personal touches and attention to detail
  • Cleanliness and Maintenance
  • Quick resolution of maintenance issues
  • Amenities and Comfort
  • Stocking essential and extra amenities (toiletries, kitchen supplies)
  • Guest Communication
  • Pre-arrival information and check-in instructions
  • Handling guest inquiries and complaints effectively
  • Feedback and Continuous Improvement
  • Encouraging guests to leave reviews

It can seem overwhelming, but it's not that hard.  Let’s break it down so you are ready to conquer the 5 Star Review!

The meeting will be hosted online at Zoom.com The meeting link will be emailed to you upon pre-registration - RETAIN THIS EMAIL! Please note, download Zoom on your device of choice, register for your free account and test your device for audio/camera/microphone capabilities.

VERY IMPORTANT!! Just like checking in at our in-person meetings, to enable us to check you in for the meeting your Zoom name must match your NCREIA account name - we need both first and last name to identify you.

  • Login
  • Members, Login to Register with the Member's Price
FREE for Members

Date:  Monday, June 24, 2024
Time:  6:00 PM - 7:00 PM

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